SERVPRO of Downtown Charlotte / Team Cox Employee Photos

Woman in her 30s with blond hair

Dana English

Dana English is a Commercial Sales Representative that focuses on the needs of Commercial Property Managers, Apartment Managers, and Property Casualty Agencies in the Charlotte NC area.

Dana on LinkedIn

Man in his 30's.

Roger Mathews

With 21 years in the field, Roger is an expert estimator of all types of Commercial Reconstruction projects and building relationships with Medical Facility and Property Management clients.  His specialty is estimating with an eye toward functionality and cost control.  Roger helps ensure that our customers understand every aspect of the job, estimate and materials to be used so that there is no confusion as the job progresses.  

Roger on LinkedIn

Man in his 50s.

Ralph Harris

Ralph Harris is the Mitigation Operations Manager for all Charlotte and York County areas. Ralph brings 15+ years of experience in Restoration production and will be responsible for all Water, Fire, Mold, Biohazard and General Cleaning lines of business.

Man in his 50s.

JT Tolin

JT Tolin is the Production Standards Manager & Commercial Large Loss. JT leverages his 30+ years of experience to work with Production Managers, Crew Chiefs and Technicians to raise the level of our production teams.  He is responsible leader for all large commercial losses which require a heightened level of communication and management.

Woman in her 30s with Dark Hair.

Jenn Loadholt

Jenn Loadholt manages our rapidly expanding Contents business (restoring contents damaged by fire, water, or mold). Jenn also is responsible for managing and leading our Charlotte Customer Service Representatives.